SUPPLEMENTAL STANDARDS:

SUPPLEMENTAL STANDARDS:

The ISO standards family also includes the supplemental standards following:

ISO 8402:1994, Quality management and  vocabulary of assurance of quality.

ISO 9000-2.1993, Quality management and Quality assurance standards

— Part 2: Generic guidelines for the ISO application of ISO 9001, ISO 9002 and ISO 9003.

ISO 9000-3:1991. Quality management and assurance of quality standards

Part3: Guidelines foe the ISO 9001 application to the supply development and software maintenance.

IEC 300-1/ISO 9000-4:1993, Quality assurance and quality management standards — Part 4: Guide to programme management dependability.

ISO 9004 -2; 1991 : Elements of Quality management and quality system —  Part 2: Services Guidelines.

ISO 9004 -3:1993, Quality management and elements of quality system . Part 3 : Processed material guidelines.

ISO 9004-4:1993, Quality management and elements of quality system — Part 4: Guidelines for improvement of quality.

ISO 10005:1995, Quality management — Guidelines for – plan of quality.

ISO 10007:1995, Quality management— Guidelines for management for configuration.

ISO 10011-1:1990 Guidelines for quality systems auditing — Part 1 — auditing.

ISO 1011-2:1991 Guidelines for quality system auditing — Part 2 Criteria qualification for auditors of quality systems.

ISO 10011-3:1991 Guidelines for quality systems auditing — Part 3– Management of programmes audit.

ISO 10012:1992 Requirements of quality assurance for measuring equipment — Part 1: Metrological system conformation for measuring equipment.

ISO 10013:1995, Guidelines for manuals of quality developing

The other guidelines being developed are the following:

DIS (Draft International Standard) 10006, Quality management — Quality in project management guidelines.

DIS 10012-2, Quality requirements assurance for equipment measuring — Part 2: Control of processes management.

DIS 10014, Guidelines for economic quality management.

NP (New project) 9004-8, management of quality and elements of quality management — Part 8: Guidelines on principles of Quality and their application to practices of management.

NP 10015, Guidelines for education continuation and guidelines training.

NP 10016. Inspection and records of test — Results presentation.

NP 10017, Guide to the statistical techniques application in the ISO 9000 family of standards (future TR type 3).

PRODUCTS AND SYSTEM STANDARDS:

Since the quality systems concept is new comparatively, mot people confuse ” product-quality standard” and “quality-system standard”.

The product-quality standard specifies characteristics that are various or parameters which the product must meet if it is to the product conform standard. The basic principle in certification of product stamp on a product. Product conformity to its specification is ascertained by the certification body through the product samples periodic testing.

The quality-system standards defines the managing quality method in a company to make sure that conform of products to the level of quality that it has set for itself. A free company to set any standard quality to the level of quality that its products on the marketing basis considerations and requirements of the customer. A quality standard system helps to plan the company and achieve consistently the quality standard product requisite. In a contractual situation, implementation of the ISO 9000 system will help the company to understand clearly requirements of the customer; the various operation departmental functional will be so managed to make sure that the final product or fully service meet requirements of contractual.

Since ISO 9000 defines quality managing system in terms that are generic. It universally applies to all the services and products. This standard is equally relevant to manufacturing companies product different types: organizations in different service sectors such as hotels, hospitals,  and airlines and providing power utilities, telecommunications and water services. Companies uses these standards employing a persons that are few as well as those whose force of work runs into thousands. A company can get certification of third-party if it can demonstrate that in its management of quality, it is complying with all the clauses that are relevant of one of the ISO standards : 9001 or 9002 or 9003.

ISO 9000 Quality system benefits:

The ISO quality systems brings various benefits to their users. The primary purpose of an quality system effectively is to inspire confidence among customers in a situation contractual. It is also of immense value to the suppliers themselves, because it enables them to achieve customer satisfactions cost effectively. If all tasks were correctly carried out the first time, there would be no costs, no waste would be minimized and maximized profit.

An effective quality system confers the benefits following on the supplier.

It enables them to plan and identify tasks and their performance method in order to yield the results that are right.

It provides for identifying the means and problems resolving and recurrent preventing , thereby conformance improving.

It gives data that can be used to make sure the level of performance of operating processes and products, and improvements to effect.

It generates evidence objective to demonstrate the products quality and the system effectiveness and thus to build confidence among customers.

Implementing ISO 9000 based quality system can help transform an ad hoc method of control of quality into an organized and cost-effective quality management system. By combining high quality with less cost, this can give tremendous competitive advantage of the company.

An ever-increasing companies number all over the world are quality-system standards internally implementing. In addition, the bigger companies are insisting that their suppliers certified implement quality systems. It is imperative therefore companies for developing countries to adopt quality systems based on ISO 9000. This would help greatly in their image improvement, their credibility and their acceptability in international markets, factors needed for success in the trade for export.